Frequently Asked Questions

Order & Shipping

How long does shipping take?

Domestic orders typically arrive within 3-7 business days. International orders may take 7-21 business days depending on destination.

Do you offer international shipping?

Yes, we ship worldwide. International shipping rates are calculated at checkout based on destination and package weight/size.

Payments

What payment methods do you accept?

We accept all major credit cards, PayPal, and cryptocurrency payments through our secure checkout system.

Is my payment information secure?

Yes, we use industry-standard encryption and never store your full payment details on our servers.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of purchase for most items. Please see our full Returns Policy for details.

How do I initiate a return?

Contact our support team with your order number and reason for return. We'll provide return instructions and a return authorization number.